Returns & Withdrawal

At Gradable, you have a 14-day right of withdrawal on all purchases — as an EU consumer, this is your legal right.

How It Works

1. Submit your withdrawal declaration using the button above. Fill in your order number and product details in the email.
2. Receive confirmation from us within 1–2 business days. We will acknowledge receipt of your declaration.
3. Return the item — return shipping is at your expense. The item must be sent back in the same condition as received.
4. We refund you the full amount including original shipping within 14 days of receiving the returned item, using the same payment method you used at checkout.

Key Rules

• The withdrawal period is 14 calendar days from the day you received the item
• The item must be returned in the same condition as when you received it — unworn and unused
• Return shipping is paid by you as the customer, unless the item is defective
• Refunds are issued within 14 days of us receiving the returned item
• We refund using the same payment method used at checkout

Received a Defective or Wrong Item?

If your item arrived damaged, with a print error, or is the wrong item — different rules apply. In that case we cover return shipping, and you can choose between:

• A new, correct item sent to you free of charge
• A full refund including original shipping costs

Contact us with your order number and a photo of the defect via our contact page or directly at funstuffvault@hotmail.com. We’ll sort it quickly.

EU Customers: 2-Year Statutory Warranty

As an EU consumer you are covered by a 2-year statutory warranty on manufacturing defects. If a defect appears within 2 years of delivery, contact us and we will find a solution.

Questions? Reach us via our contact page — we respond within 24 hours.